Warning: Unauthorized Dealers May Cost You Money

Unfortunately, not every business that advertises itself as selling Dive Rite products is a legitimate Dive Rite dealer. Why is this important? If you purchase what you think are Dive Rite products from other than authorized dealers, there is no way we can guarantee:

. That the items you are spending your good money on have not been previously used.

. That something other than Dive Rite parts have been substituted for the original.

. That important serial number information has not been removed from the product in an effort to prevent us from tracking unauthorized product distribution.

. That what you are getting is evenly remotely a Dive Rite product! ("Bait and switch" is a common tactic among shady retailers.)

It's important you understand that, for these reasons, Dive Rite cannot provide warranty coverage for items purchased from other than authorized dealers. To help you avoid such purchases, we maintain a list of businesses we are aware of that are not authorized Dive Rite dealers, even though they may advertise our products.


YOU MEAN THESE FOLKS ARE NOT AUTHORIZED DEALERS? Recently, Leisure Pro, a large, New York-based mail-order business, published a catalog and website featuring the very same product images as you can find in Dive Rite's catalog and here on our website. Does this mean Leisure Pro is an authorized Dive Rite dealer? Guess again.

Not only is Leisure Pro NOT an authorized Dive Rite dealer, it used Dive Rite's copyrighted product images without our knowledge or permission.

Obviously, Leisure Pro is not an authorized Dive Rite dealer. Any products you purchase from them are not eligible for Dive Rite warranty protection.

UNAUTHORIZED DIVE RITE RESELLERS The businesses listed below are not authorized Dive Rite dealers. Dive Rite items purchased through such resellers do not qualify for warranty coverage.

. Leisure Pro, New York
. Creative Sports, New York
. Paradise Dive, Inc, New York
. Sunshine Sports, New York
. Scuba Express, Florida

Please note that the businesses whose names appear above do not represent the total list of unauthorized Dive Rite resellers -- only those of which we are currently aware. If you are aware of a business you suspect is not an authorized Dive Rite dealer, please let us know.

AS A FINAL MEANS of protecting yourself, before you purchase a Dive Rite light system, dive computer or BC, be certain that:

. An up-to-date owner's manual accompanies the product.

. Tucked in this owner's manual (or otherwise included with the product) is an official Dive Rite warranty registration card.

. On this card appears a pre-written or pre-stamped product serial number.

. This serial number matches the one appearing on the product you are buying (dive light serial numbers appear on the battery pack; BC serial numbers inside the shoulder strap; computer serial numbers on the underside of the computer, under the wrist strap).

If the dealer from whom you are purchasing a Dive Rite product offers to "register the warranty for you," be sure to check product serial numbers as described above before allowing him or her to do so. Copy these serial numbers down for your own records. Without valid product serial numbers, you will not be eligible for warranty coverage.